← Blockshot
Contact us
Last updated [DATE]
Before this goes live: Razorpay checks that a real, working address and contact
route exist here before approving a live account, so every
highlighted value has to be genuine — including a monitored inbox.
Write to us about anything: a balance that looks wrong, a scene that will not load, a refund, or a
question about the tool.
- Email
- [SUPPORT EMAIL]
- Response time
- Within [2 business days]. Billing questions first.
- Phone
- [PHONE NUMBER], [HOURS, TIMEZONE]
- Registered address
-
[LEGAL ENTITY NAME]
[STREET]
[CITY, STATE, PIN]
[COUNTRY]
- CIN
- [CIN]
- Grievance officer
- [NAME], [EMAIL]
Before you write about credits
Two things resolve most billing questions on their own: a generation that fails is refunded to your
balance automatically, and every credit movement on your account is recorded with a reason. If you
tell us roughly when it happened, we can tell you exactly what it was.